ALL BOOKED. WHAT’S NEXT?

1. We’ll Reach Out

After you've made a booking, our dedicated office team meticulously reviews every detail of your request. This includes verifying your home address, evaluating your home's size, noting any pets, and paying attention to any special requests. We often suggest an in-person estimate to ensure the scope of the work aligns with your preferences. Once all details are sorted, you'll receive a confirmation that everything is in order, and your appointment is officially confirmed.

To ensure you don't forget our scheduled date, we'll send you emails and texts as reminders – this is usually when our clients break into a little happy dance! 😄

2. We Arrive at your place

On the day of your cleaning appointment, our team will arrive at your doorstep, dressed in navy shirts with gold star logos. They are carefully chosen to match the specific needs of your home and are known for their super-friendly demeanor, greeting you with a warm smile.

Initially, they will conduct a quick assessment of your home to ensure they can complete the job within the expected timeframe. If additional time is required, our office will be notified and will reach out to you to discuss available options. We always aim to ensure everything aligns perfectly with your needs.

Our team is selected for their understanding and intelligence, and we genuinely care about their well-being. While they are at your home, your cooperation in maintaining a comfortable temperature, securing pets (for their safety as well), and ensuring there are no obstacles like animal waste or pests is greatly appreciated. Having fewer items around also helps them in reaching all the areas that require a thorough clean. We appreciate your help!

3. We Will Work Our Magic!

At this point, you can have confidence in our ability to care for your home. We'll dedicate hours to cleaning, polishing, and making everything shine. Our approach is filled with care and devotion – picture us cleaning as if it were our own grandmother's home. That's the level of commitment we bring to every task.

Once our work is complete, our team will present the results to you and ask if you're satisfied with everything. Please don't hesitate to mention anything we may have missed. Despite our best efforts, we're human and may unintentionally overlook details. Your feedback is crucial in helping us continually improve as a company.

If you're genuinely pleased with our service, please let us know – your happiness is our primary goal. While tips are never expected, they are always appreciated. However, what means even more to us is your honest and kind review.

And hey, we would love the opportunity to serve you as a long-term customer. If you're interested, simply mention it to our team, whether in the field or at our office. We would be delighted to discuss your budget and specific needs, and work together to maintain the sparkle and care of your home.

4. Enjoy!

Imagine this: The skies seem to part, and even unicorns join in with a joyful melody.

Here's the simple part: If you're delighted with the service, that's when your card is charged. Your satisfaction is our signal.

Now, relish the gleam of every surface, the freshness of the air, and the cherished moments spent with your loved ones.